Senior Business Process Owner ELM Program

Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

**Job Function:**

Legal & Compliance

**Job Sub Function:**

Legal Support Services

**Job Category:**

Professional

**All Job Posting Locations:**

New Brunswick, New Jersey, United States of America

**Job Description:**

Johnson & Johnson is currently seeking a Senior Business Process Owner ELM Program to join our Legal Operations team located in New Brunswick, NJ.

We are seeking an experienced Electronic Legal Management (ELM) Platform Business Process Owner (BPO) to lead and enhance our global legal operations function. The ideal candidate will bring expertise in matter management and e-billing, and will effectively manage enterprise-wide processes, systems, and compliance requirements. This position will serve as a pivotal link between legal, finance, tax, procurement, and accounts payable functions to optimize and manage processes that deliver business value.

**Key Responsibilities:**

* Define, support, and oversee local and regional business processes for the intake, processing, and payment of legal invoices in alignment with local and international tax and compliance requirements.
* Identify and implement innovative technology solutions that drive efficiency and enhance the ELM platform.
* Understand local and regional systems and applications vital for matter management and e-billing, coordinating with legal, accounts payable, procurement, and finance technologies.
* Foster cross-functional partnerships with teams across the GLO and with key business partners to streamline processes.
* Manage local and regional processes for vendor management, aligning with international compliance, and ensuring ongoing coordination with finance, tax, procurement, and accounts payable teams.
* Manage and enhance operational processes, policies, and procedures including playbooks and guidelines.
* Develop and deliver training programs aimed at enhancing the knowledge of compliance requirements across teams.
* Oversee month-end, quarter-end, and year-end financial and tax reporting processes, ensuring seamless integration.
* Shape the vision and roadmap for the ELM program, focusing on business impact and solution delivery.
* Work collaboratively with leaders and team members across the organization to ensure continuous improvement to optimize performance.
* Uphold the principles of our Credo by ensuring business processes reflect our commitment to integrity, quality and innovation.
* Provide oversight on all issue resolutions/enhancements in the ELM system in partnership with the IT team.
* Document business processes to serve as a reference for development and IT support.
* Execute/oversee all administrative processes in the ELM system, including monitoring data integrity and conducting regular checks and analysis of dormant matters.

**Qualifications:**

* Bachelor's degree in Business, Finance, Law, or a related field; Master's degree preferred.
* Proven experience managing ELM systems within the Healthcare or other regulated sectors is highly desirable.
* Strong knowledge of matter management and e-billing best practices.
* Experience with the ASCENT eBilling Platform and Law Manager (LM) platforms is highly desirable.
* Experience with international invoice tax compliance is strongly preferred
* Excellent understanding of compliance requirements related to finance and legal operations.
* Strong analytical skills, with the ability to translate complex data and business processes into actionable requirements.
* Exceptional communication and stakeholder management skills.
* Relevant certifications in business process management or project management are a plus (project management experience is preferred).
* Experience in the Salesforce platform is desirable.


Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

**The anticipated base pay range for this position is :**

$120,000-$207,000

_Additional Description for Pay Transparency:_

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. http://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.